We move your office lines to cloud phones and replace the alarm, elevator, fax and gate lines too, keeping your numbers and setting up 911 correctly.
Most offices have more copper lines than they think. We find all of them on your bill and in the phone closet.
Cloud VoIP for every desk and cell phone, with auto-attendant and voicemail to email.
A replacement line built for alarm communicators, plus a cellular backup path, tested with your monitoring company.
A line that meets the emergency-phone requirement, with a cellular backup recommended, tested with your elevator contractor.
Fax to email, or a replacement line if you keep the machine.
Entry phones and gate openers moved off copper.
Moved to internet or cellular so payments keep working.
Business phone systems must let anyone dial 911 directly, without a prefix, and send a dispatchable location (Kari's Law and RAY BAUM's Act). We register the street address and floor or room for every phone and set up an alert to the front desk when 911 is called.
A life-safety line should never depend on one connection. Most fire alarm panels need two communication paths, such as data plus a phone line, or VoIP plus cellular, so an internet or power outage cannot silence the alarm. We recommend the same for elevator emergency phones, with battery backup on both paths so they keep working through a power outage.
Voice service has not been eligible for E-Rate discounts since funding year 2019, but the internet connection behind it can be. Library IT & E-Rate
Phone companies are retiring copper networks, and the FCC has made it easier for them to stop offering traditional lines. The lines that remain often get large price increases to push customers off them.
Yes. We port your existing numbers to the new service on a scheduled cutover date, so callers keep dialing the same numbers.
They need a replacement line, not a regular VoIP phone. We install a line made for alarm and emergency equipment, add a second communication path (usually cellular) as a backup, test both with your alarm company or elevator contractor, and confirm the setup meets what your fire marshal requires.
So the alarm still reaches the monitoring station when one connection is down. Most fire alarm panels are required (NFPA 72) to report over two communication paths, such as a data connection and a phone line, or VoIP and cellular. If the internet or the phone line fails, the panel uses the other path, and the monitoring company is told that one path is down. We recommend the same backup for elevator emergency phones.
Every line is set up so 911 calls go straight through with the right street address and room or floor, as Kari's Law and RAY BAUM's Act require for business phone systems.
Often not. Faxes can arrive as email and be sent from your computer, which is cheaper than a fax line. If you need a physical fax machine, it can keep working on a replacement line.
We will list every line you are paying for and show you the replacement price, guaranteed at least 15% lower.
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