Remote Support
Launch a secure remote session with a technician. Have your session code ready.
Create Ticket
Need a configuration change or have a non-emergency request? Open a new ticket here.
Client Dashboard
Secure access for managers to view WiFi Visitor logs, network performance, and ticket history.
A look inside the portal
Home shows what needs attention first, worst at the top, and works the same on a phone.
- Tickets: open one, add details and see every reply.
- Security and patching: protection, open incidents and missing updates for every computer.
- Monitoring and Guest Wi-Fi: what is online, and how your network is used.
- HV Tech Assistant: our AI chat agent answers questions about the portal, helps resolve common issues and opens a ticket for a technician when you need one.
For urgent nationwide network emergencies: (845) 475-8370